Shipping & Returns

Shipping

Countries we ship and delivery time:

Country
Delivery Time
Country
Delivery Time
United States 10-20 Business Days Slovakia 10-20 Business Days
Canada 13-20 Business Days Slovenia 10-20 Business Days
Australia 10-17 Business Days Sweden 10-20 Business Days
United Kingdom 8-14 Business Days Austria 9-15 Business Days
France 10-17 Business Days Denmark 10-20 Business Days
Germany 8-14 Business Days Brazil 23-35 Business Days
Spain 8-14 Business Days Switzerland 8-15 Business Days
Netherlands 10-17 Business Days Norway 13-20 Business Days
Luxembourg 14-20 Business Days Israel 10-20 Business Days
Ireland 10-17 Business Days China 10-40 Business Days
Bulgaria 13-20 Business Days Japan 10-40 Business Days
Czechia 13-20 Business Days Serbia 10-40 Business Days
Estonia 23-30 Business Days Peru 10-40 Business Days
Finland 15-25 Business Days Argentina 10-40 Business Days
Hungary 10-17 Business Days Bosnia & Herzegovina 10-40 Business Days
Latvia 10-20 Business Days Bolivia 10-40 Business Days
Lithuania 10-20 Business Days Chile 10-40 Business Days
Malta 10-20 Business Days Colombia 10-40 Business Days
Poland 10-17 Business Days Turkey 10-40 Business Days
Portugal 10-17 Business Days Ecuador 10-40 Business Days
Romania 10-20 Business Days Mexico 10-40 Business Days
Italy 10-17 Business Days Belgium 10-17 Business Days
Croatia 13-20 Business Days

 

  • Free shipping on all orders over $50. 
  • Processing time takes within 3-7 Business Days. Orders are processed Monday - Friday, excluding holidays.  Check your confirmation email for your tracking number or follow the steps below to track your order from our website:

    TRACK YOUR ORDER:
    1. Click Order Status on the bottom of the page.
    2. Enter your email and your order number.

  • Some items will be delivered in separate packages. Their respective delivery time vary, not all of them will arrive at once.
  • Delivery time in holiday season can take up to 45 working days due to high postal traffic. So be sure to order weeks in advance if you want to gift someone.
  • Due to coronavirus pandemic there may be some delays that are outside of our control.
  • We are not responsible for any shipping deliveries that may be affected by natural occurrences (weather), air/ground transportation strikes or delays due to the mail system, nor affected by customs, transfers from our carrier to the local carrier in your country, or any extra fees, customs, or back end charge once the package has been shipped.

Returns

RETURN POLICY:
  • If you don’t like your item(s) for any reason (they don’t fit, have an imperfection...) Please contact us here: Contact Us with your order number, the item you would like to return and why you want to return the item and we will instruct you for that.
  • you can submit your return for store credit within 60 days of receiving your order.
  • Be sure to read the measurements in the products that apply.
  • We offer store credits as refunds.
  • Exchanges can be done using your store credit to place a new order
  • It can take up to 7 business days to issue your store credit once your return is received.
  • Hold onto your return tracking #, we can't look up your return without it.
  • If there are defects in the product, please send us some pictures showing the issue.
  • All refunds are issued to store credit in USD. This amount is subject to adjustment based on the reason code selected for the return, timeframe of the return, and any cost associated with the return, or for other reasons set forth in our return policy.
WHAT ISN'T ELIGIBLE FOR RETURN?

There are some item(s) we don’t take back:

  • Anything worn, altered, washed or missing its original packaging and tags
  • Shoes that are dirty, scuffed, worn or returned with missing or damaged boxes
  • Intimates, swimwear, and bodysuits without their lining.
  • Pierced jewelry, cosmetics, perfume or other beauty products where the packaging was removed.

If your return comes back with any of these ineligible items we won't be able to issue credit.

      More questions? Contact us here!